Kleevo Free Website Offer - Terms & Conditions
Offer Inclusions:
- This offer provides a basic entry-level website setup at no cost, with the user only required to cover ongoing hosting fees. The website provided under the Kleevo Free Website Service will be based on a standardised template, offering limited customisation options such as changing colours, adding logos, and images. The end user acknowledges that no coding or changes to the framework of the template will be permitted.
- The website includes:
- 3-4 Pages: A simple, entry-level website with up to 4 pages, suitable for small businesses and start-ups.
- Integrated CRM: A Customer Relationship Management system included at no additional cost.
- Web Chat and Forms: Basic web chat functionality and lead capture forms.
2. Offer Exclusions:
- Domain Name: The user is responsible for purchasing, registering, and maintaining their own domain name. Domain registration and renewal costs are not included in the offer.
- Third-Party Software and Plugins: This offer does not cover third-party software, plugins, or tools beyond the included features. Any additional software or services are the responsibility of the user.
- Additional Development or Customisation: Any customisation or development work beyond the standard 3-4 page structure will incur additional charges. This includes any extra features or custom design work.
3. User Responsibilities
- Content Supply: The user must supply all images, text, logos, and other content required for the website. Kleevo does not provide content creation services as part of this offer unless otherwise agreed upon in writing.
- The user must ensure they have the legal rights to use all content provided. Kleevo is not responsible for any copyright infringement or legal issues arising from the use of unlicensed content.
- Hosting Fees: The user is responsible for paying hosting fees as per the chosen hosting plan. Failure to pay hosting fees may result in the website being taken offline.
- Minimum Commitment: The user must commit to a minimum of 6 months of hosting. Early termination of the service before the 6-month period will result in the website being taken offline and access revoked.
4. Limitations of Liability:
- No Guarantees: Kleevo makes no guarantees regarding the performance, search engine rankings, or profitability of the website. The success of the website depends on various factors, including the user’s own marketing efforts.
- Third-Party Services: Kleevo is not liable for any issues arising from third-party services or software, including domain registrars, hosting providers, or external plugins. Any disputes or issues with third-party services must be handled directly with the respective service provider.
5. Website Maintenance and Updates:
- Ongoing Maintenance: This offer does not include ongoing website maintenance, updates, or changes beyond the initial setup. Users may choose to manage the website themselves or request additional services from Kleevo at standard rates.
6. Termination of Services:
- Right to Terminate: Kleevo reserves the right to terminate the free website offer if the user violates any of these terms or engages in illegal or unethical activities using the website. Upon termination, the website will be taken offline, and all access will be revoked.
- Minimum Commitment Violation: Early termination before the 6-month minimum commitment period will result in immediate termination of services, and the website will be taken offline.
7. Privacy and Security:
- User Data: While Kleevo will take reasonable steps to protect user data, we are not liable for any data breaches or losses due to hacking, malware, or other security issues beyond our control.
8. Changes to Terms:
- Modification of Terms: Kleevo reserves the right to modify these Terms & Conditions at any time. Continued use of the services constitutes acceptance of any changes.
9. Governing Law:
- Jurisdiction: These terms are governed by the laws of Victoria, Australia. Any disputes arising from this agreement will be handled in the courts of Victoria.
10. Backup and Data Loss:
- User Responsibility for Backups: Kleevo is not responsible for creating or maintaining backups of user content, data, or the website. Users are responsible for creating their own backups to prevent data loss. Kleevo is not liable for any loss of content or data due to technical issues, user actions, or other circumstances beyond our control.
11. Third-Party Integrations and Charges:
- Third-Party Integrations: Any third-party integrations or applications that the user wishes to connect with their Kleevo website are the sole responsibility of the user. Kleevo does not guarantee compatibility with third-party software or services not provided or recommended by Kleevo. Third-Party Apps and Fees: Any third-party apps integrated into the system will be charged in USD. These apps are not under Kleevo’s control, and users are responsible for any additional charges incurred.
12. Ownership and Migration:
- Ownership of Website: While users retain ownership of the content they supply, the website design, code, and Kleevo’s proprietary tools and technology remain the property of Kleevo.
- Migration: Due to the nature of Kleevo’s technology stack, if the user decides to migrate away from the Kleevo platform, they will not be able to take the website design or structure with them. Users will need to rebuild their site on the new platform, and Kleevo is not responsible for this process.
13. Billing and Payment Terms:
- Billing and Payment: Any additional services requested beyond the scope of the free website offer, including custom development, third-party integrations, or maintenance, will be billed at Kleevo’s standard rates. Payment is due upon receipt of the invoice unless otherwise agreed upon in writing. Failure to make timely payments may result in service interruption or termination.
14. Support Limitations:
- Support Scope: Kleevo provides limited technical support related to the free website offer. This includes assistance with basic hosting request, basic functionality, and platform-related issues. Extensive support, including troubleshooting third-party services or issues arising from user modifications, is not included and may be billed at standard rates.
15. Performance and Availability:
- Uptime and Availability: Kleevo will make reasonable efforts to ensure that the website remains available and operational. However, users acknowledge that there may be temporary downtimes due to maintenance, upgrades, or unforeseen technical issues. Kleevo is not liable for any losses or damages resulting from website downtime.
16. Force Majeure:
- Unforeseen Events: Kleevo is not liable for any failure or delay in performing its obligations under these Terms & Conditions due to events beyond its reasonable control. These events include but are not limited to natural disasters, strikes, war, government actions, internet outages, or other force majeure events.
17. Dispute Resolution:
- Dispute Resolution: In the event of a dispute arising from these Terms & Conditions, both parties agree to first attempt to resolve the issue through informal negotiations. If the dispute cannot be resolved, it will be submitted to binding arbitration in Victoria, Australia, under the rules of a recognized arbitration body.
18. Refund Policy:
- Refund Policy: Kleevo does not offer refunds for hosting fees, custom development work, or any other services rendered unless otherwise stated in a written agreement. All sales are final, and users are encouraged to review service details before committing.
19. User Conduct Policy:
- Acceptable Use: Users are expected to use the website for lawful purposes only. Kleevo prohibits the use of the website for illegal activities, spamming, uploading harmful content (such as viruses or malware), or engaging in any activities that may harm the platform or other users. Violation of this policy may result in immediate termination of services.
20. Indemnification Clause:
- Indemnification: The user agrees to defend, indemnify, and hold Kleevo harmless from any claims, damages, legal fees, or other costs arising from their use of the website, third-party services, or content. This includes any claims related to copyright infringement, illegal activities, or violations of these Terms & Conditions.
Limited Offer: Our free website offer is available for a limited number of slots only. Kleevo reserves the right to modify or discontinue this promotion at any time, so secure your spot while it lasts!
